Sometimes it’s not clear who best to speak with about resolving a problem or answering a question regarding our schools. By following this chain of command, parents, students, and residents can get their questions and concerns addressed quickly and efficiently. The main district telephone number is (518) 753-4458.

Please contact the staff member most directly involved first. If the question remains unresolved, you should proceed to the next level. When someone contacts a Board of Education member or a district administrator before working through the process, they will be referred to the staff member most immediately involved with that particular issue. The Board of Education is always the final part of the process. It is the primary responsibility of the Board of Education to set policies for the school district. While individual Board members listen to concerns, they can only act as an entire body when conducting official Board of Education meetings.

DIRECTORY

To reach teachers, counselors, nurses, coaches, advisors, and principals, please call the school’s main office:

Topic/Area	1st Contact	2nd Contact	3rd Contact	4th Contact	5th Contact
Academics & Scheduling	Teacher	School Counselor	Building Principal	Superintendent	Board of Education
Athletics	Coach	Athletics Director	Building Principal	Superintendent	Board of Education
Behavior	Teacher	Building Principal	Superintendent	Board of Education	—
Board Policies	District Clerk	Superintendent	Board of Education	—	—
Budget	School Business Administrator	Superintendent	Board of Education	—	—
Buildings & Grounds Use	Director of Buildings and Grounds	District Clerk	School Business Administrator	Superintendent	Board of Education
Classroom Procedures	Teacher	Building Principal	Superintendent	Board of Education	—
Curriculum	Teacher	Building Principal	Director of Instructional Services	Superintendent	Board of Education
Extracurricular Activities	Advisor	Building Principal	Superintendent	Board of Education	—
Facilities Maintenance	School Business Administrator	Superintendent	Board of Education	—	—
Food Services	Food Services Director	School Business Administrator	Superintendent	Board of Education	—
Health Services	School Nurse	Building Principal	Superintendent	Board of Education	—
Special Education	Teacher	Building Principal	Director of Special Education	Superintendent	Board of Education
Transportation (Student Behavior)	Director of Transportation	Building Principal	Superintendent	Board of Education	—
Transportation (Stops, Runs, etc.)	Director of Transportation	School Business Administrator	Superintendent	Board of Education	—
Information Technology	Hoosic Valley IT Helpdesk	Director of Instructional Services	School Business Administrator	Superintendent	Board of Education

To contact your child’s teacher we recommend using ParentSquare. The following links might be helpful when navigating ParentSquare:

ParentSquare Sign-in
ParentSquare overview for Parents and Guardians
To contact a teacher through ParentSquare you can use the messaging function and search for a contact with the recipient box.

To contact the Board of Education, call the District Clerk, use the BOE Contact Form, or attend a Board of Education meeting. To contact individual Board Members, please follow this link.

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